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Frill alternative
Looking for a Frill alternative?
Frill packs in a lot for the price, including admins and tracked users with no seat metering. Here's what to check if you're evaluating a move.
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Why teams look to switch
Where teams outgrow Frill
Frill is a real, affordable tool with broad survey features. These are the specific, sourced gaps teams run into:
No free-forever plan
Frill has a low monthly entry price after a short trial, with no free-forever plan to stay on.
Branding removal is a paid add-on
Removing Frill's own branding isn't included at the Startup or Business tiers; it's sold as a separate add-on.
Revenue-weighting works differently, no CRM either way
Frill now markets weighting votes by customer revenue. Reqio's version is a signed identity token your own server mints directly, no CRM integration, no vendor SDK to install, on every plan.
Frill and Reqio, feature by feature
| Reqio | Frill | |
|---|---|---|
| Free plan | A genuine free tier, no credit card required. | A low monthly entry price after a short trial, with no free-forever plan. |
| Branding removal | Included starting on our Pro plan, no separate add-on fee. | A paid add-on, not included at the Startup or Business tiers. |
| Revenue-weighted prioritization | Native: a signed identity token tags every vote and submission with MRR tier, no CRM or SDK required. | Also markets weighting votes by customer revenue. Setup mechanism isn't documented in the same detail as Reqio's signed-token approach. |
| Seat and admin limits | Team management scoped per project, gated by plan tier. | Unlimited admins, teammates, and tracked users on every tier, a genuine strength. |
| Survey tooling | Category-routed feedback and rating capture on the private feedback flow. | Native NPS, CSAT, and polls bundled into the product. |
Where Frill is genuinely strong
What Frill does well
The most affordable entry price with no seat metering
Frill's Startup tier includes unlimited admins, teammates, and tracked users, no per-seat or per-user fees, which is a real, distinctive advantage over competitors that meter by tracked user or seat count.
The broadest native survey tooling
NPS, CSAT, and polls are bundled directly into the product rather than sold as a separate module.
Inline Admin
Frill's Inline Admin lets a team edit content live on customer-facing pages, a distinctive and genuinely useful piece of UX.
Questions
Questions about switching from Frill
Does Frill have a free plan?
No permanent free plan. Frill has a low monthly entry price after a short trial. Reqio has a genuine free tier with no credit card required.
Can I remove Frill's branding for free?
No. Branding removal is sold as a paid add-on and isn't included at the Startup or Business tiers. Reqio includes branding removal starting on our Pro plan without a separate add-on fee.
Can I weight feedback by revenue in Frill?
Frill now markets weighting votes by customer revenue. Reqio's version is a signed identity token your own server mints directly, on every plan, no CRM connection or vendor SDK required.
Is Frill cheaper than Reqio?
Frill's entry price is genuinely low and includes unlimited admins and tracked users with no seat metering, which is a real advantage if your team is large relative to your feedback volume. Compare both pricing pages directly for your specific team size.
Why would a team switch from Frill to Reqio?
Mainly for a genuine free tier to start on, branding removal without an extra add-on fee, and revenue-weighting that works from a signed token your own server mints, no CRM connection required.
See a free tier with revenue-weighting built in.
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