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Pricing

No per-user tax, ever

Unlimited end-users on every plan, including Free. Pay for your team and your firepower. Never for who shows up.

2 months free

  • Free

    Run the full two-way loop, free forever.

    $0/mo
    Get started free
    • Unlimited end-users on every plan, forever. No per-user tax.
    • 5 guided intake flows, from feature requests to bug reports
    • Two-way chat with reply-by-email on every request
    • Automatic diagnostics captured on every bug report
    • Track up to 25 users by name. Revenue impact unlocks on Pro.
  • Most popular

    Pro

    Prioritize by revenue and plug in your stack.

    $41/mo

    billed annually $490

    Upgrade to Pro
    • Everything in Free, plus an MRR-weighted backlog. Prioritize by revenue, not votes.
    • Up to 3 teammates, so your team triages together
    • Email alerts to your team the moment someone posts
    • MCP write access, so your agent can act on the backlog
    • API keys, plus Jira and Linear sync for your workflow
    • Custom brand color and logo on your widget

  • Scale

    Feedback as a churn-prevention system.

    $124/mo

    billed annually $1,490

    Upgrade to Scale
    • Everything in Pro, plus Unlimited tracked users. Still no per-user tax.
    • CRM health scores and renewal dates on every requester
    • Up to 15 teammates
    • White-label: remove Reqio branding
    • A serious MCP quota for agent-heavy workflows

Need more?

Enterprise

Outgrowing Scale? Talk to us about SSO, audit logs, more teammates beyond 15, custom MCP/API/email volume, an SLA with priority support, and a security review with DPA and procurement paperwork.

Talk to sales

Plan features at a glance

Plan features at a glance
FreeProScale
Workspace
Projects1310
Teammates0315
Tracked users25500Unlimited
Feedback loop
Open inbox15 visibleUnlimitedUnlimited
Public comments
5 guided intake flows
Two-way chat with reply-by-email
Automatic bug diagnostics
Revenue intelligence
MRR-weighted backlog
CRM health scores and renewal dates
Agents and API
MCP agent accessRead-only 25/dayWrite 500/dayWrite 5,000/day
API keys10,000 calls/day100,000 calls/day
Integrations
Slack
Jira and Linear sync
Email and announcements
Email sends per monthNo meter10,00050,000
Team email alerts on new posts
Announce1 per week, in-widget only1 per day, up to 1,000 emails3 per day, unlimited
Branding
Custom widget color and logo
Remove Reqio branding
Priority support

Common billing questions

Why don't you charge based on how many users I have?

Some feedback tools charge more as your users grow, sometimes hundreds more a month past a few thousand tracked users. Reqio doesn't. Every plan includes unlimited end-users: as many as you want can submit, vote, and chat, free. You pay for your team's seats and your firepower (MRR-weighting, integrations, MCP), never for who shows up.

Can I switch plans later?

Yes. Upgrade or downgrade any time from account settings. Changes apply immediately, and charges are prorated to the day.

What happens when I downgrade?

You keep your current plan until the billing period ends. Then your account moves to the lower plan. If your usage exceeds the new limits, you'll see what's affected before the change goes through.

What happens if I cancel?

You keep access until your current billing period ends, then your account moves to Free. Your data stays put: projects, requests, votes, comments, all still there.

Is annual billing worth it?

Annual gets you 2 months free versus paying monthly, about 17% off. You're charged once for the year, upfront. Cancel any time and keep access until the year ends.

What's your refund policy?

Paid plans are generally non-refundable. If something goes wrong on our end, we'll make it right. See our refund policy for details.