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Notes on feedback, shipped.
Buyer checklists, prioritization, and how MCP changes the way you ship. Written to be useful, not to rank, which is usually how you rank.
MCPFeatured
What is MCP (Model Context Protocol), and why your feedback tool should have one
Most developers first hear about the Model Context Protocol when they try to wire Claude or Cursor into some external system and discover there is a standard wa
· 8 min read
customer feedback tool
Choosing a customer feedback tool in 2026: the checklist
Every customer feedback tool claims to help you collect and prioritize user input. Most of them do, to varying degrees. The differences that actually matter for
· 9 min read
feature requests
Feature requests vs. bug reports: collecting both without a messy backlog
Product teams that collect feedback from users encounter two fundamentally different types of input almost immediately: things users want that do not exist yet,
· 8 min read
customer feedback
How to collect customer feedback that's actually actionable
Most product teams collect more customer feedback than they act on. It is not that they are not listening. It is that the feedback they receive does not transla
· 9 min read
user feedback
Revenue-weighted feedback: prioritize by MRR, not raw vote count
A feature request with 80 votes sounds like a clear directive. Forty upvotes from free-trial users who churned last month and forty from power users on your che
· 8 min read
feature requests
How to collect feature requests users actually submit
Most feature request boards die quietly. You install the tool, paste the link in your footer, and check back in a month to find three submissions: one from you,
· 6 min read
MCP
Give your AI coding agent your product backlog via MCP
AI coding agents are useful when they have context. Give Claude or Cursor a broad prompt ("build me a dashboard") and you get a generic dashboard. Give it a liv
· 6 min read
feature requests
Feature voting boards: a practical guide
A feature voting board is a place where users submit what they want, vote on each other's requests, and watch a ranked list emerge. The theory is that votes are
· 7 min read