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Pricing

No per-user tax, ever.

Unlimited end-users on every plan, including Free. Pay for your team and your firepower. Never for who shows up.

Prices in USD

Free

$0

forever

The whole loop on one project: widget, two-way threads, and the GitHub agent loop. No card, no time limit.

Start free
  • 10 agent loops a month: real bug reports become merged pull requests
  • Unlimited end-users on every plan, forever. No per-user tax.
  • 5 guided intake flows, from feature requests to bug reports
  • Two-way chat with reply-by-email: they hit reply, it lands back in the thread
  • Screenshot, console, network and page context captured automatically on every bug report
  • Public comments and an unlimited open inbox, nothing held back
  • 1 teammate to triage with you, plus 1 announce a day
  • MCP write access (25 calls/day) plus 100 REST API calls/day for the ship queue and agent claims
  • Track up to 25 users by name. Revenue impact unlocks on Pro.
Most popular

Pro

$41/mo

$490 billed annually · excl. tax

For teams closing the loop for real. Two-way threads, MCP write access, your branding.

Start Pro
  • 100 agent loops a month: more headroom than a small team needs
  • Everything in Free, plus an MRR-weighted backlog: sorted by revenue at risk, not vote count
  • Up to 3 teammates, so your team triages together
  • Email alerts to your team the moment someone posts
  • 500 MCP calls/day, so your agent can work all day without hitting a wall
  • 10,000 REST API calls/day, plus Jira and Linear sync for your workflow
  • Your own logo, full widget theming, and custom CSS
  • Remove Reqio branding from the widget

Scale

$125/mo

$1,490 billed annually · excl. tax

For products where feedback is the growth engine. Unlimited identities, more firepower.

Start Scale
  • 500 agent loops a month, pooled across every project in your workspace
  • Everything in Pro, plus CRM intelligence: health score, renewal date, and plan tier on every requester
  • Unlimited tracked users. Still no per-user tax.
  • Up to 15 teammates
  • 5,000 MCP calls/day and 100,000 REST API calls/day for agent-heavy workflows
  • Announce up to 3 times a day, with unlimited email fan-out
  • Priority support
Plan features at a glance
FreeProScale
Agent loop
One counted loop per feature claimed, not per retry. Once a month's agent loops are used, the GitHub Action skips that candidate, writes one line to your job summary, and exits 0. Your CI never goes red.
Agent loops per month10100500
Workspace
Projects1310
Teammates1315
Tracked users25500Unlimited
Feedback loop
Open inboxUnlimitedUnlimitedUnlimited
Public comments
5 guided intake flows
Two-way chat with reply-by-email
Automatic bug diagnostics
Revenue intelligence
MRR-weighted backlog
CRM health scores and renewal dates
Agents and API
MCP is the interactive door: a human's agent session, no polling. The REST API is the CI door: scheduled jobs, like the GitHub agent loop, that check in on a timer and spend a call even when there's nothing to do.
MCP agent accessWrite 25/dayWrite 500/dayWrite 5,000/day
API keys100 calls/day10,000 calls/day100,000 calls/day
Integrations
Slack
Jira and Linear sync
Email and announcements
Email sends per month50010,00050,000
Team email alerts on new posts
Announce1 per day, up to 0 emails1 per day, up to 1,000 emails3 per day, unlimited
Branding
Custom accent color
Custom logo and full widget theming
Remove Reqio branding
Priority support

On every plan

Three things we don't sell hard enough.

  • The bug capture rig

    Screenshot, console, network and page context, captured automatically on every bug report. Tools that do just this often run about $39 a month elsewhere. Here it's the brief your agent actually needs, free on every plan.

  • The ship queue

    Marking something 'next update' is a promise, not a delivery. The ship queue holds it there until you actually ship, then notifies everyone watching in one move.

  • Reply-by-email

    A user doesn't need an account or the widget open to keep talking. They hit reply on the notification email, and it lands back in the same thread. No forwarding, nothing for you to manage.

Enterprise

SSO, custom limits, a DPA with SCCs and DPDP terms, and a person who answers. For teams with procurement.

Talk to us

Card data never touches us

Dodo Payments is the merchant of record. PCI handling is theirs, not ours.

EU/UK SCCs + India DPDP

A real DPA with standard contractual clauses. Per-project postal address on every email.

One-click unsubscribe

RFC 8058 compliant on every notification. Consent is versioned and per-project.

Switch or cancel any time

Change plans from settings, prorated to the day. Cancel and your data stays.

Pricing questions

Money things, answered

Why don't you charge based on how many users I have?

Because the users giving you feedback are the whole point, and taxing them makes you collect less of it. Feedback tools that charge per tracked user punish the exact behavior you want. Reqio charges for your teammates and your firepower, never for who shows up. Unlimited end-users on every plan, including Free.

Can I switch plans later?

Yes. Upgrade or downgrade any time from account settings. Changes apply immediately, and charges are prorated to the day.

Is annual billing worth it?

Annual gets you 2 months free versus paying monthly, about 17% off. If you already know you're staying, it's the cheaper way to stay.

What happens if I cancel?

Your account moves to Free. Your data stays, and access continues until the current billing period ends. Nothing is deleted out from under you.

What's your refund policy?

Paid plans are generally non-refundable. If something goes wrong on our end, we'll make it right.

What happens when I run out of agent loops for the month?

Nothing breaks. The claim endpoint always returns 200, the run skips that one candidate, writes a single line to your job summary, and exits clean. Your CI never goes red. Pro's 100 loops a month is more than most small teams run today, so most never see this.