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Using Reqio

Getting started

Create your first project, install the widget on your site, and start collecting feature requests from real users.

Reqio collects feature requests, bug reports, and feedback from the people using your product. It takes about five minutes to go from signup to your first live request.

1. Create your account

Go to reqio.app and sign up. You can use Google, GitHub, or an email and password. Once you confirm your email, you land on the dashboard.

2. Create a project

From the dashboard, click Create new project. Give it a name that matches your product. Each project gets its own backlog, widget, and team settings.

The Free plan includes one project. Pro includes two, Business includes ten.

3. Get your project ID

After creating the project, go to Settings → Widget. Your project ID is shown in the embed snippet. Copy it. You need it for the next step.

4. Install the widget

Add one script tag to your site, just before the closing </body> tag:

<script
  src="https://reqio.app/widget.js"
  data-project-id="YOUR_PROJECT_ID"
  async
></script>

The widget runs inside an isolated Shadow DOM, so it cannot affect your page styles. It appears as a floating button in the bottom-right corner by default.

For full install options (identity tokens, SPA support, multiple environments), see the install the widget developer guide.

5. Your first request

Open your site. Click the widget launcher. You will see a short menu asking what kind of feedback you want to share. Pick one and submit something.

Switch back to the Reqio dashboard. Your submission appears in the backlog immediately with a status of Needs action.

What to do next

  • Triage your backlog: see Managing requests to learn how to move requests through statuses.
  • Invite your team: see Team access to add developers who can help manage the backlog.
  • Customize the widget: see Widget customization to match it to your brand.